User Disconnection and Equipment Retrieval Procedure

• Tutor co-ordinator to advise MAST of disconnection 90 days in advance where possible. (Please note: If less than 90 days notice given, payment will still be due for the full notice period)
• Tutor co-ordinator to arrange meeting with school to review pupil's involvement.
• Tutor co-ordinator to liaise with family and Edict re date and time to collect equipment.
• Tutor to accompany Edict to retrieve equipment from pupil's home.
• Tutor co-ordinator to update equipment inventory.
• Retrieved equipment to be stored at Richmond Park School.
• Edict to rebuild hard drive for re-allocation.
• Tutor co-ordinator to confirm with MAST that service no longer required at relevant address.
• Tutor co-ordinator to advise MITEL to cancel pupil's account.
• Tutor co-ordinator to remove pupil from VPN.
• Where required MAST to advise BT that service no longer required.
• MAST to advise tutor co-ordinator when BT will uplift equipment.